Features
Built for how a service actually runs
Every feature in Mise is designed around real workflows in real kitchens — not the assumptions of software developers.
Every table, one screen
Drag-and-drop floor plan with table state colour, party-size badges, and predictive turn-time hints. Walk-ins drop onto open tables; no-shows release with one tap. Hostess and front-of-house work from one source of truth.
- Drag-to-seat walk-ins
- State colour: Available · Reserved · Seated · Dirty
- Predictive turn-time per table
- Direct bookings + leading reservation platforms
- Waitlist queue with SMS notifications
From the pass without the paper
Four-column board (New → In Progress → Ready → Served) with countdown colour cues per ticket. Multi-station routing means grill, larder, and pastry pull the right items in parallel. The bump-to-ready gesture lives where the kitchen brigade can find it.
- Multi-station routing (Grill / Larder / Pastry / Drinks)
- Countdown colour cues (green → amber → red)
- Allergen + dietary flags surfaced on every ticket
- Recall and replate flow
- Sub-second sync between floor plan and kitchen
Menu, modifiers, and 86's — in one place
Items grouped by category with full modifier sets, allergen badges, and a one-tap 86'd toggle that flows to every ticket and every guest-facing menu in real time.
- Categories, modifiers, allergens, dietary tags
- 86'd toggle flows to ticket + reservation widget
- Daypart-based menu (breakfast / lunch / dinner)
- Photo + spec sheet per item
- Versioned menu with rollback
Every channel, one inbox
Direct bookings and leading reservation platforms land on one floor plan. Channel-coloured booking bars, lead-time data, and per-channel no-show analytics so you can rate-control the channels that actually carry their weight.
- Direct bookings + third-party reservation integrations
- Channel-coloured booking bars
- Per-channel no-show analytics
- Confirmation cadence (booking + 24h + 2h SMS)
- Deposit policy by party size and daypart
Stock, par, and the waste log
Track every item against par level. Waste log captures spillage, shrinkage, and 86'd deliveries with reason codes that drive your COGS analysis. Supplier links live next to each item so reorders take seconds.
- Par-level alerts with low-stock badges
- Waste log with reason codes
- Supplier directory and reorder shortcuts
- COGS analysis per category
- Allergen audit trail for sourcing
Shifts, swaps, and labour cost
Weekly shift calendar with role-colour bands (FOH / BOH / Mgmt). Labour-cost-vs-revenue indicator surfaces before you publish the rota. Shift-swap requests route through the GM with one approval.
- Role-colour bands (FOH / BOH / Mgmt)
- Labour-cost ratio per shift and per service
- Shift-swap request flow
- Holiday and time-off tracking
- Per-staff role rates and overtime rules
Cover throughput, plain and simple
Covers per day, revenue heatmap (hour-of-day × day-of-week), table-utilisation rate, and average-spend-per-head. The lens that turns service into a P&L conversation — not a feeling.
- Cover and revenue trends by daypart
- Hour-of-day × day-of-week revenue heatmap
- Table-utilisation rate
- Avg spend per head and per cover
- Multi-venue benchmarking (Multi-site plan)
And much more
Allergen tracking
Allergen tags from menu builder to ticket card to guest-facing menu.
Review aggregator
Leading review platforms in one inbox with sentiment scoring and reply composer.
POS integrations
Major POS systems via their published APIs. Tickets, menu, and stock sync both ways.
Multi-venue rollouts
Central menu sync, group reporting, role-based access. Scales from 1 venue to 100+.
A standing reservation
Every cover. Every shift. One workspace.
Join 8,000+ venues using Mise to take reservations, run service, track inventory, and turn every cover into a return guest.
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