From mise en placeto closing time.
Reservations, kitchen display, menu, inventory, staff — one workspace for the team running service.
- 2 hrssaved per manager / day
- 18%fewer no-shows
- 12%faster table turns
Trusted by venues worldwide
- BISTRO VISTA
- MAISON OAK
- THE TANGERINE
- GROVE & VINE
- HARBOUR KITCHEN
- MIDDAY HOUSE
The tasting menu
Eight courses, one service.
From the first reservation to the last cover, Mise handles the whole choreography of service.
Floor plan
Tables, drag-and-drop, with state colour and turn-time hints.
Hostess and front-of-house work from one truth. Walk-ins drop onto open tables with one tap; no-shows release with one tap; turn-time predictions surface as a hint badge per table — so the next party is seated before the bill is even printed.
- Table state · Available · Reserved · Seated · Dirty
- Walk-in queue with SMS notifications
- Predictive turn-time per table
Direct bookings + leading reservation platforms feed into one floor plan
Kitchen display
Tickets, by station, with countdown colour cues from the pass.
Four columns — New, In Progress, Ready, Served. Multi-station routing pulls grill, larder, and pastry in parallel. Allergen flags surface on every ticket. Bump-to-ready lives where the brigade can find it.
- Multi-station routing — Grill · Larder · Pastry · Drinks
- Countdown colour at six and twelve minutes
- Recall and replate flow
Menu builder
Items, modifiers, and a one-tap 86'd toggle.
Categories with full modifier sets, allergen badges, and a one-tap 86'd toggle that flows to every ticket and every guest-facing menu in real time. Daypart switching changes the breakfast / lunch / dinner menu without a republish.
- Modifiers, allergens, dietary tags
- 86'd toggle propagates to ticket + guest menu
- Daypart-based menu (breakfast / lunch / dinner)
Allergen tags from menu builder to ticket card to guest menu
Reservations
Direct bookings + leading reservation platforms — every channel, one inbox.
Channel-coloured booking bars sit on one floor plan. Per-channel no-show analytics reveal which sources actually carry their weight. Confirmation cadence — booking, T-24h, T-2h — runs on auto.
- Channel-coloured booking bars
- Per-channel no-show analytics
- Confirmation cadence + waitlist auto-fill
Inventory & waste
Par levels, supplier links, and the waste log.
Track every item against par level. Waste log captures spillage, shrinkage, and 86'd deliveries with reason codes that feed your COGS analysis. Supplier directory and reorder shortcuts live next to the items themselves.
- Par-level alerts with low-stock badges
- Waste log with reason codes
- Supplier directory and reorder shortcuts
Staff scheduling
Shifts, swaps, and the labour-cost ratio you can see.
Weekly shift calendar with role-colour bands — front of house, back of house, management. The labour-cost ratio surfaces before you publish the rota, not after. Shift-swap requests route to the GM with one approval.
- Role-colour bands (FOH / BOH / Mgmt)
- Labour-cost ratio per shift and per service
- Shift-swap request flow
Review aggregator
Leading review platforms — one inbox, sentiment-tagged.
Every review across every platform you wire in lands in one inbox. Sentiment is auto-tagged so you can prioritise replies. The composer respects each platform's tone so the voice fits where the reply lands.
- Per-source breakdown across connected platforms
- Sentiment auto-tagging
- Reply composer with per-platform tone
Revenue analytics
Covers, turn-time, spend per head — the lens you actually need.
Covers per day, revenue heatmap (hour-of-day × day-of-week), table-utilisation rate, and average spend per head. The lens that turns service into a P&L conversation — not a feeling.
- Hour-of-day × day-of-week revenue heatmap
- Table-utilisation rate
- Avg spend per head and per cover
Multi-venue benchmarking on the Multi-site plan
How it works
From mise en place to closing time
01
Set up your venue
Profile, opening hours, table count, and service style. Floor-plan editor lets you drop tables on a canvas in under five minutes — ready for tonight's service.
02
Build your menu
Items grouped by category with modifiers, allergen badges, and dietary tags. Every change flows to the kitchen display and the public guest menu in real time.
03
Take reservations
Direct bookings and leading reservation platforms feed into one floor plan. Drag walk-ins onto open tables; release no-shows with one tap.
04
Run service
Kitchen display shows tickets with countdown colour cues. Reviews land in a unified inbox post-service — reply once, syndicate everywhere.
ROI calculator
See what your service recovers
Based on an 18% reduction in no-shows from confirmation flows and waitlist auto-fill.
Your venue
Assumes ~10% baseline no-show rate, 290 service days per year, and an 18% no-show reduction. Actual results vary by venue and channel mix.
Annual revenue recovered
per year, per venue
35
covers / month
$1k
per month
418
covers / year
From the floor
Trusted by 8,000+ venues
From sole owners to multi-site groups, Mise adapts to how your service actually runs.
“Mise added 18% to our cover-throughput without our adding a single seat. Floor-plan turn predictions, kitchen-display routing, and a unified review inbox — that's the entire stack we'd been duct-taping together for years.”
Hartmann BistroMunich
“The kitchen display board ended a decade of paper tickets and shouting. New hires pick it up in one shift, and the on-the-pass colour cue is genuinely useful.”
Casa VerdeMedellín
“Walk-in flow is the test for any floor-plan tool. Drag-to-seat actually works. We turned away half as many parties on Saturday and it wasn't close.”
Bosphorus GrillIstanbul
“We migrated 14 reservation channels into Mise in a weekend. The 86'd toggle on menu items is the small detail that saved our service from a busted supplier delivery.”
Spice Route Group12 venues · Mumbai & Bengaluru
“The labour-cost vs revenue indicator on the shift calendar is the report our finance team used to build by hand. Now I see it before I publish the rota.”
Nordic SmokeCopenhagen
“Bar inventory was always our weak spot. The waste log plus par-level alerts cut shrinkage by something like 30% in the first quarter — that's pure margin.”
The Lagos Project3 venues · Lagos
“Aggregating every review platform into one inbox was the unlock. Reply rate up, review-score lift averaged 0.4 stars across the group in two months.”
Caffè CentroMilan
“The menu builder with allergen tags is what convinced me. We used to keep a printed cheat sheet in the kitchen — now every ticket has the dietary flag baked in.”
Tokyo Ghost Kitchens5 dark kitchens · Tokyo
“Ghost-kitchen analytics never saw a tool that respected our model. Hour-by-day revenue heatmap and per-station turn time told us where to staff up — within a fortnight.”
Pricing
Per-venue pricing, not per-cover
Fourteen-day free trial on every plan. No credit card. No commission on bookings.
Starter
For single venues — full-service restaurants, cafés, and bars under sixty covers.
- 1 venue · up to 60 covers per service
- Floor plan reservations
- Digital menu builder
- Kitchen display (1 station)
- Inventory & waste log
- Basic analytics
- Email support
Chef's selection
Growth
For busy independents — full kitchen routing, allergen tracking, and staff scheduling.
- 1 venue · unlimited covers
- Multi-station kitchen display
- Allergen & dietary tags
- Shift scheduling & labour cost
- Review aggregation across leading platforms
- Revenue heatmap & turn-time analytics
- POS integrations
- Priority support
Multi-site
For groups and franchises — central menu management and cross-venue reporting.
- Unlimited venues (per-venue pricing)
- Centralised menu sync
- Group-level reporting & benchmarking
- Role-based access by venue
- SSO / SAML
- Custom integrations
- Dedicated onboarding
- 99.9% uptime SLA
- Account manager
FAQ
Common questions
Everything you need to know before getting service running.
Mise integrates with major POS systems via their published APIs. Tickets sync from POS to the kitchen display in real time; menu changes flow back to the POS. See /features for the current integration list. // [CUSTOMISE: replace with the specific POS vendors you actually integrate before publishing]
A standing reservation
Every cover. Every shift. One workspace.
Join 8,000+ venues using Mise to take reservations, run service, track inventory, and turn every cover into a return guest.
14-day trial · No card · Cancel anytime